At Vaere Patisserie, we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, [vaerepatisserie.com] (the “Site”).

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Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device — including your web browser, IP address, time zone, and some of the cookies installed on your device.
As you browse, we also gather information about the pages or products you view, what websites or search terms referred you to us, and how you interact with the Site. We refer to this as Device Information.

We collect Device Information through:

• Cookies – data files placed on your device or computer, often with an anonymous unique identifier. (Learn more about cookies at www.allaboutcookies.org.)

• Log files – which record actions on the Site, and capture details like your IP address, browser type, and time stamps.

• Web beacons, tags, and pixels – small files used to track your browsing behavior on the Site.

If you contact us or place an order via WhatsApp or other channels, we may collect your name, email address, phone number, delivery address, and payment details. We call this Order Information.

When we refer to "Personal Information" in this policy, we mean both Device Information and Order Information.

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How We Use Your Personal Information

We use the information collected to:

• Fulfill and manage any orders placed (including arranging delivery, processing payments, and providing order confirmations);

• Communicate with you;

• Screen for potential risk or fraud;

• Improve and optimize our Site and customer experience; and

• Share with you information, updates, or promotions (according to your communication preferences).

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Sharing Your Personal Information

We share your Personal Information with trusted service providers to help us operate our business, such as payment processors, delivery partners, and analytics services.

For example, we use Google Analytics to understand how customers interact with our Site. You can learn more about how Google uses your Personal Information here: https://policies.google.com/privacy, and opt out here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with laws, respond to legal requests, or protect our rights.

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Behavioural Advertising

We may use your information to offer you personalized advertisements or marketing communications we believe may interest you.
You can opt out of targeted advertising through:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

Or by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

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Do Not Track

Please note, we do not change our data collection practices in response to Do Not Track signals from your browser.

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Your Rights

If you are a resident of Malaysia, you have the right to access, correct, or delete the personal information we hold about you.
To exercise this right, please contact us using the information provided below.

Please note that your information may be transferred outside of Malaysia, including to Canada and the United States, as necessary for our operations.

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Data Retention

We retain Order Information for our records unless and until you ask us to delete it.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operations, or legal requirements.

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Contact Us

If you have any questions about our privacy practices, or if you would like to make a request regarding your personal information, please contact us at:
📧 [your email address]
📍 Vaere Patisserie, Kuala Lumpur.